Returns & Exchanges
Due to the perishable nature of our premium food products, we cannot accept returns; however, we are committed to ensuring your satisfaction with every order. If your shipment arrives damaged or does not meet our quality standards, please reach out to our team within 7 days of delivery for a full replacement or refund.
Inspect Your Delivery
Thoroughly check your package upon arrival to ensure all items are present and met our rigorous quality standards.
Document Any Issues
If there is damage or a discrepancy, take clear photos of the product and packaging to help us resolve the issue quickly.
Contact Support
Email our customer care team with your order number and photos within 7 days of receipt to initiate a claim.
Resolution Process
Once reviewed, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing